Shipping policy

SHIPPING POLICY

Processing & Delivery Times

• Processing Time: 4-6 weeks for all orders
• Shipping Time: Additional 3-7 business days (UK), 7-14 business days (International)
• Total Delivery: Allow up to 7-8 weeks from order to delivery

Why 6 Weeks? Each piece is carefully created/prepared to order, ensuring the highest quality. This processing time allows for proper creation, quality checks, and secure packaging.

Shipping Methods

• UK: Royal Mail Tracked, DPD, or courier service
• International: DHL, UPS, or equivalent tracked service
• Framed Artwork: Specialist art courier with insurance

Shipping Costs

• UK Unframed: £[X]
• UK Framed: £[X]
• International Unframed: £[X]
• International Framed: £[X]

Order Updates We'll send email updates when your order is:

• Confirmed and in production
• Ready for shipping
• Dispatched with tracking information

Delays Occasionally, orders may take longer due to high demand or custom requirements. We'll notify you immediately if delays occur.

Contact Us Questions about your order? Email us at mackieart@icloud.com with your order number.